Payment Policy – TheDankDynasty

At TheDankDynasty, we are committed to providing a secure, smooth, and transparent shopping experience. To ensure the best service possible, please review our payment policy below before placing your order.

Accepted Payment Methods

We currently accept the following forms of payment:

• Interac e-Transfer (for Canadian customers)

Please note that all payments must be completed in full before orders are processed and shipped.

Payment Instructions

For e-Transfers:
Once you place your order, you will receive an email with full payment instructions, including the recipient email and a security question/answer (if required). Payments must be sent within 24 hours of placing the order to avoid cancellation.

Order Confirmation

Once your payment has been successfully received and verified, you will receive a confirmation email with your order number and a summary of your purchase. Orders typically begin processing within 24 business hours of payment confirmation.

Processing Times

• Payments received before 12PM (local time) will typically be processed the same day.

• Payments received after 12PM may be processed the next business day.

• Orders are shipped only after payment is confirmed.

Failed or Delayed Payments

If we do not receive your payment within 24 hours, your order may be automatically canceled. If you are experiencing technical issues with payment or need more time, please contact us immediately at [info@thedankdynasty.net] so we can assist you.

Refunds & Disputes

We do not offer refunds once payment has been processed and your order has been shipped. In the case of a product issue, damaged goods, or incorrect orders, please reach out to our support team within 48 hours of delivery. We will do our best to resolve any issues in a timely and fair manner.

Please do not initiate chargebacks without contacting us first — we are here to help, and most issues can be quickly resolved through our customer service team.

Security & Privacy

All transactions are processed through secure, encrypted payment gateways. We do not store your credit card or payment details on our servers. Your privacy and safety are our top priority.

Need Help?
If you have any questions about making a payment or run into issues during checkout, feel free to contact us at [info@thedankdynasty.net]. Our team is happy to assist you.