Delivery Policy
Effective Date: [May 1st, 2025]
At TheDankDynasty, we are committed to ensuring your cannabis products are delivered safely, discreetly, and on time. Please read our delivery policy carefully to understand how and when your order will arrive.
1. Shipping & Delivery Areas
We currently ship orders to customers located within [Canada], where the sale and delivery of cannabis is legal.
Orders cannot be fulfilled or shipped to regions where cannabis is prohibited by law.
2. Age Verification
As required by law, you must be of legal age (19+ in most Canadian provinces, 21+ in some U.S. states) to place an order. You may be required to show valid government-issued ID upon delivery. We take age verification seriously and reserve the right to cancel any orders that cannot be legally fulfilled.
3. Delivery Times
We aim to process and ship all orders within 1–2 business days after payment is received and confirmed.
Typical delivery times:
Local / Regional Orders: 1–3 business days
National Orders: 2–5 business days
Please note: delivery timelines are estimates and may vary depending on your location, postal service performance, weather conditions, or peak shipping periods.
4. Discreet Packaging
All orders are packaged discreetly to protect your privacy. There will be no visible branding or product information on the outside of the package.
5. Tracking Information
Once your order is shipped, you will receive a tracking number via email so you can follow your package every step of the way. If you haven’t received tracking details within 48 hours of placing your order, please contact our support team.
6. Delivery Issues
We are not responsible for delays or failed deliveries caused by:
Incorrect or incomplete shipping information
Missed delivery attempts
Unforeseen courier issues
Weather or natural events
If your package is lost, delayed, or damaged, contact us at [info@thedankdynasty.net] within 48 hours of the expected delivery date. We will work with you and the courier to resolve the issue as quickly as possible.
7. Signature Requirement (if applicable)
Some deliveries may require a signature upon delivery to verify the age and identity of the recipient. Please ensure someone of legal age is available to accept the order.
8. Delivery Fees
Shipping fees will be calculated at checkout based on your location and order size. Free delivery may be available on orders over a certain amount — check our homepage or promotions section for current deals.
9. Order Pick-Up (if available)
If we offer local pickup in your area, you will be notified with instructions after placing your order. Valid ID will be required upon pick-up to confirm legal age and identity.
10. Contact Us
If you have any questions or concerns regarding your delivery, feel free to reach out:
Email: [info@thedankdynasty.net]
Your satisfaction is our top priority. Thank you for choosing TheDankDynasty — premium cannabis delivered with care.